WELCOME

At The Fountain, our aim is to create the perfect treatment environment with high standards and level of client care and comfort so that all of our treatments, even the necessities, are a real treatment experience.

We got news on Thursday 9th July that we can re open The Fountain on Monday 13th July. Hooray! However, under the current guidelines we cannot perform any treatments on the Face (including all lash and brows) until further notice.  For the time being we will only be offering Manicures, Pedicures, Massage and Waxing but expanding this as guidance changes. We expect there to be another announcement mid August. Due to additional Protocols and requirements at this time we are only offering appointment duration of 1 hour or more. We apologise for any inconvenience this may cause.

Thank you for your Patience

Looking forward to seeing you soon. Please read our Covid Policy below

Coronavirus (COVID-19) Infection Prevention & Control Policy

For

The Fountain Beauty Therapy 

All of us have been affected by the Coronavirus (COVID-19) pandemic. 

We have missed being able to offer you the treatments that I know you love, and we are looking forward to seeing you again as soon as possible. 

Our priority is to keep you as safe as possible, and prior to re-opening the salon we have implemented a number of changes which we would like to make you aware of. During the time the salon has been shut, we have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. We have since made a number of changes in the way that we operate that you will notice when you next visit.

Booking Appointments

If any of our staff feel ill or have symptoms of C0VlD-19, they will self-isolate immediately and not come into the salon. This may mean that may have to cancel your appointment at short notice. We appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again as soon as is safe to do so.

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to COVID related concerns.

Visiting the Salon

Due to Current Guidelines and Social Distancing we are operating a LOCKED DOOR Policy.  This means that you may only enter if you have pre booked appointment. To book appointments, purchase Vouchers or Products please call 01483 527439 or email us relax@fountainbeauty.co.uk

For Clients with an Appointment, please wait and your Therapist will greet you at your appointment time.
 

For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.

We have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client and/or use.

All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.  

Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection. 

You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the salon.

We will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the salon and during your treatment is this is appropriate. 

Please don’t be surprised or upset if The Fountain Team use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / aprons where appropriate. 

We can confirm that the laundering of salon towels and uniforms is a priority we can assure you that all salon laundry is washed at 60 degrees C 

All disposable items are bagged and safely removed from the treatment area between each client.

 

Our treatments

We have carried out a risk assessment on all treatments and we are confident that we can continue to provide these safely / we have decided that the following treatments cannot be provided until further notice:

Facials and facial waxing

Massage Treatments

Lash and Brow Treatments

Body Treatments 

Tanning Treatments

During your treatment

Our understand the importance of hand hygiene and we will ensure that we wash our hands in according with NHS recommendations before the start of your treatment.

We will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let us know and we will do what we can to satisfy you.

After the treatment

In order to avoid handling of cash, we would prefer if you could pay for your treatment by card / or in advance using bank transfers. 

All of these procedures have been implemented for your safety and that of The Fountain Team. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary. 

Thank you for your understanding.

Clare Porter

Salon Owner

The Fountain Beauty Therapy

July 2020

Updated August 3rd 2020

 

CLARE PORTER AND THE FOUNTAIN TEAM

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